Last reviewed: October 15, 2026
You book your stay through HIHODL TECHNOLOGIES OÜ, an Estonian company (registry code 17460059). We take your payment and reserve the room with our accommodation partner liteAPI (Nuitée), which books it with the property under its own terms.
The property provides the stay: the room, the service, and the house rules are the property's. We handle the booking, cancellations and refunds with you. Where something is decided by the property or the supplier rather than by us, this page says so.
A stay booked in HOLD is a single travel service. We do not sell it as part of a package or a linked travel arrangement, and booking a flight, a data plan or anything else through HOLD does not combine with it.
The price shown before you pay is the total for the room, dates and guests you chose, in the currency shown, and it includes our margin. You pay it in USDC from your HOLD balance; the amount in USDC is fixed when you confirm. Where you use HiPoints, the discount is shown before you pay and is governed by the HiPoints Terms.
Some destinations charge tourist or city taxes that the property collects from you on arrival. Where the supplier tells us about them, we show them before you pay as payable at the property; they are not part of the price you pay us.
Every rate has its own cancellation policy, shown before you pay and on your booking: free cancellation until a stated date and time, a penalty after it, or non-refundable. That policy is the one that applies to your booking.
The withdrawal right for distance contracts in EU law does not apply to accommodation booked for specific dates. You can still cancel under the rate's policy.
Refunds are paid in USDC to the wallet the booking was paid from, never as a credit. If the booking fails after you paid, or the property cannot honour it, you get back everything you paid.
The lead guest's name must match the identity document shown at check-in. The person who books must be 18 or over and can book for others, including children, as set out in Section 3.1 of our Terms of Service. Properties may set a minimum check-in age, ask for a deposit or a card on arrival for incidentals, and apply their own house rules; these are the property's, and you agree to follow them.
Check-in and check-out times, the facilities and the room itself are as the property describes them. If you will arrive late, tell the property.
Tell the property first, at once, so it can put it right. If it cannot, contact us with your booking reference while you are there; we will take it up with the supplier and, where the stay was not provided as booked, get you the refund that follows from that.
We are responsible for making the booking you asked for, with the details you gave us, and for paying refunds you are owed. We do not own or run the property and are not responsible for its condition, service, or the acts of its staff, which are the property's. Nothing here limits your rights as a consumer.
To book a stay we pass the guests' names, the dates and the contact details needed to hold the booking to liteAPI (Nuitée) and the property. Our Privacy Policy covers the rest.
The version of these terms that governs a booking is the one published when you confirmed it. These terms sit alongside our Terms of Service; where they say different things about a stay, this page wins. Estonian law governs, without prejudice to the consumer protections of the country you live in.
Questions or complaints: legal@hihodl.xyz, with your booking reference. How we handle complaints is set out in Section 19 of the Terms of Service.